ACCU, Inc.
In Business Since 1979
(303) 733-1121
Products and Services
Management & Consulting:
* Townhome Associations
* Single Family Associations
* Real Estate Brokerage
* Condominium Associations
* Apartment Communities
* Homes
About ACCU, Inc.
Apartment & Condominium Concepts Unlimited, Incorporated, or better recognized as ACCU, Inc., offers superior residential and association property management, sales, marketing and personalized customer service.
Since 1979 ACCU, Inc. has flourished in the Denver-metro area, continually improving our services. We have grown to become one of the most experienced and respected property management companies along the Front Range. All of our regional property managers have extensive professional experience and are members of the community association institute. They are supported by professional assistants, an exceptional accounting and bookkeeping department and a knowledgeable and friendly front desk staff.
ACCU, Inc. considers knowledgeable customer service a top-priority. We consider each association and resident important. ACCU, Inc. owns the respect and support of our clientele by maintaining a level of professionalism that is the best in the industry. Find out how ACCU, Inc. can help your association.
ACCU Sales and Marketing, a division of ACCU, Inc. also provides full real estate sales and marketing services to our many homeowner association clients.
For information about our services, please feel free to browse our website.
Reviews
Review it at YellowPages.com
Horrible
Posted by MischaB on 10/17/2009
Slow to respond, if ever....also arrogant beyond belief. Our child was in the hospital in critical condition and after a day at the hospital I came home to find my other vehicle was tagged with a warning that it would be towed because we were late in getting it re-registered. Being very short on money due to hospital bills, I asked if we could have an extra few days to take care of it and that our child was very ill and in the hospital. I was treated very poorly by the managers assistant, even sarcastically. She essentially told me that if they excused one, they would have to excuse all and then she was cold and obnoxious and even hung up on me when I tried to plead with her. And sure enough, the car was towed the next evening and when we could finally afford the bill, we had to pay $240 to get the car back. To have to worry about our daughter and then having the management office being insensitive to us in a desperate time left me with a disgusted feeling toward them especially when I see our property dirty, covered in cobwebs and in ill-repair. I wonder where our dues go. I don't recommend them...go with another company.
Maybe the case of one bad apple, but I doubt it
Posted by fedexguyfromqueens on 8/16/2009
Having lived in apartment/condo buildings across the U.S. I have never been more disappointed in a property manager. As was previously mentioned the lack of communication and arrogance in which they conduct their business is appalling. Over the past year we have run into a number of issues (of which only a handful are outlined below) which have been completely mismanaged by ACCU. I hate to throw the entire compeny under the bus for the mismanagement of one individual but the fact that numerous complaints have been made with no change makes me believe that this issue stretches further than one individual. That being said I have had wonderful interactions with members of the firm's accounting department who have been easy to work with and very quick to respond. 1) multiple times have the front door and or garage doors been left open/unlocked over the course of several days with no reply or action on the part of the property manager despite numerous calls from a number of tenants. 2) Failure to understand and communicate an issue with energy backbilling. After an issue with the energy company surfaced in April we have gone back and forth between owing/receiving a credit/back to owing. At one point the manager enlisted the services of a lawyer on the issue without the consent of the rest of the board. Needless to say this results in unnecesarry fees. That being said the lawyer, expressed to other members of the board that the simple phone call he to the energy providor could have been done by the property manager himself. Needless to say we are in mid-August and this issue has yet to be resolved. 3) On several occasions the manager has been unable to be reached by phone or email with no back up person to handle issues when the manager is on vacation or his "phone ends up in the pool"...... 4) Most recently the outdoor intercom/doorbell system has been down with little or no communication as to when this will be resolved. We are in multiple weeks now and to come home to more and more missed package stickers left UPS/fedex since they can't make it into the building or reach tenantsc an't get into the building is increasingly frustrating.
Non responsive and negative
Posted by jeanathomas on 10/2/2006
This management company takes days to return phone calls. They do not respond to written request for a response. They have a "party line" for everything. I often wonder what I can do to get a copy of their canned responses. They have alienated every homeowner in the community with their arrogant and discouraging remarks to the point only the board members attend meetings anymore.
