Ninth Door
In Business Since 2006
(303) 292-2229
About Ninth Door
EATING PLACE
Reviews
Review it at YellowPages.com
In response
Posted byInthebizon 10/13/2009
I am reading reviews on this because I am in the service industry and like to know what really gets people.I like to keep up with my favorite places and I constantly maintain and improve my own service by finding out what works and what doesn't. I look for likes and dislikes and constantly make a point to do all that I can to make people's experiences amazing, You know it's good to give them something to come back to. I have to say, that it's individuals that blow things out of proportion that make it difficult to get a fair assessment. This place runs the way it does and it is successful and usually pretty busy. If you go to a friends house, are you going to complain about their dining room and the music? Doubtful. I kinda see it as going out to enjoy yourself. They offer what they offer and if you don't like the offerings, maybe you shouldn't be there in the first place. If you are that interested in the specials, grow a set and ASK. yeah it's their job to inform, but it's also your responsibility to say what you want. In my job, I like to get a feel for what people want. Which is why I ask. Some people however come across as so unapproachable that you just want to get their order and leave them be! I personally love the guests who come in and order, but then change it all up so that they in fact are getting nothing remotely close to the initial chef's conception. Does anyone ever take into account that some things don't come easy? I personally am a loyal patron at a few places and I can say that like every other establishment, they have their bad moments. But take into account that those moments usually occur when it becomes suddenly busy, or a guest is so high maintenance that it can literally detract from a server being attentive to their other guests. Granted, rude is never the way to handle this, but sometimes you just wanna snap when you are treated so crappy by individuals with such high and unrealistic standards who have probably never worked a day in their life in an actual busy restaurant. It is absolutely the server/ bar/ and overall staff's job to maintain professional, consistent, and service worth coming back to. But trust me that there are the rare handfuls of guests that most would never want to have to wait on again. So remember that when you come into a place and get "crappy" service, is it really all the service? Or did you have something to lend? And reeeeeeeally??? Making assumptions about a place and how it "thinks" in order to vent really gets you nowhere....
Rushed poor snooty service
Posted bynorthside dineron 9/1/2009
My husband and I came for happy hour for the first time thinking to spend some time trying tapas and having a glass of wine while waiting for the Rockies game to start. It was NOT busy, there were plenty of empty tables, but as soon as we walked in, our snooty server started to rush us through our seating, ordering and eating. Some of their tapas were indeed half price for happy hour, but then they were also half portions, so no bargain there!!!. Some of the tapas were tasty but monotone (the chef's entire repertoire seems to consist of various uninspirational combinations of goat cheese, garlic, basil and tomato with either fish, ham or toast points) but did not seem firmly rooted in any identifiable major world cuisine (not traditional Spanish at least). In fact, the major taste sensation I came away with after consuming 5-6 different small plates was "goat cheese"! They do serve some other dishes here (paella) but our server couldn't be bothered with mentioning those to us. Forget about lingering even 20 minutes over a meal and wine here, no matter how inviting the ambiance; they really act like they don't want your business!!.
Great Tapas, Great Experience!!
Posted byILoveMeSomeTapason 7/26/2009
The 9th Door has my heart! Everytime that I have been here, it has been consistant with amazing food, servive, drinks and atmosphere. Yes, weekends are great but my favorite days have been Mondays (1/2 price wine and a GREAT deal) and Tuesdays with live Flaminco (it takes you away and into another relm, love it!!) The food is one adventure after the next. My favorites, queso de cabra(only for happy hour), pimentos rellanos, pera rollos, quesos mixtos, datilles, crouqetts and the alcachofas, all to die for! The atmosphere is very intimate, rich dark colors, and romantic lighting. The staff always tops the dining experience off, they are friendly, attentive and have so much knowledge of the wine and food, you can't go wrong! Bottom line. AMAZING!!
Still yummy after all these years.
Posted bymadenveron 5/15/2008
My husband and I love the 9th Door. We have trouble going anywhere else to eat because we hold other restaurant's food the same standards. We are usually disappointed. Where else can you have risotto and mushrooms, fried, topped with truffle oil and mushroom sauce. (Yummm, they had me at truffle oil). Oh, and the fried goat cheese during happy hour with honey. These are just a couple of our favorite things. We've been coming here since they opened, 3 years ago, and they're even better than before!
If you want bad food, rude treatment,& horrible experience eat here
Posted byDugzWifeon 2/14/2008
My husband and I were counting on a romantic Valentine's Day dinner for 2...What we ended up with was an over crowded over booked nightmare! The restaurant did not live up to the promises that they made when I booked or reservation such as where we were to be seated & the time of our seating . This in itself was bad enough but when we complained to the hosting staff they were rude and dismissive. We were told basically that we could either deal with it or leave. Since it was getting late we decided to tough it out and let me tell you it was the worst meal of my life! I do not know if the kitchen was understaffed or the fact that they were so over packed (fire code anyone?) but the food did not live up to our expectations. The service staff was unfriendly and scarce. I will not be going back and I will be telling anyone who will listen to not return either.
